1. The quality library: a guide to staff-driven improvement, better efficiency, and happier customers

پدیدآورنده :

کتابخانه: كتابخانه مركزي كشاورزى (طهران)

موضوع : $ALibrary administration -- United States,$ATotal quality management -- United States,$ALibrary planning$BUnited States,$ACustomer services -- United States,$ALibrary administration$Bmethods,$ATotal quality management,$AConsumer satisfaction

رده :
Z
678
.
L345
2008